“FAQs: Everything You Need to Know”ASKY ANYTHING YOU WANT TO KNOWGENERAL QUESTIONS

1. What products do you sell?

  • We offer a wide range of high-quality leather products, including leather jackets, coats, wallets, belts, and other accessories. Our products are carefully crafted for durability, style, and comfort.

2. How do I place an order?

  • Simply visit our Shop page, select the products you wish to purchase, and follow the checkout process. You can choose your preferred payment method, and we’ll handle the rest.

3. Do you offer international shipping?

  • Yes, we offer international shipping! We are happy to deliver our products worldwide. Shipping rates vary based on location and the size of your order.

4. How can I track my order?

  • Once your order has been shipped, you will receive a tracking number via email to track your package. You can use this number on our courier’s website to get updates.

5. What if my product is damaged or defective?

  • If your product is damaged or defective, please contact our customer service team immediately. We will help you resolve the issue by offering a replacement or a refund based on the situation.

6. How can I return or exchange a product?

  • We accept returns or exchanges within 30 days of purchase, provided the product is unused and in its original packaging. Please refer to our Return Policy for more detailed instructions.

7. How do I care for my leather products?

  • To maintain the quality of your leather products, we recommend keeping them away from direct sunlight and moisture. Clean them with a soft cloth and use leather care products to preserve their shine and longevity.

8. Do you offer custom leather products?

  • Currently, we do not offer customization, but we are always working to expand our product offerings. Stay tuned for future updates on custom products!

9. Can I buy products as a gift?

  • Yes, you can purchase products as gifts. We also offer gift-wrapping services for a small fee. Simply select the gift option during checkout.

10. How can I contact customer support?

  • You can reach our customer support team through our Contact Us page or by emailing us at  Faith_in_allah@outlook.com. 
  • We will respond to your inquiry as soon as possible.

11. Are your products ethically made?

  • Yes, we are committed to sourcing our materials responsibly and ensuring ethical manufacturing practices. Our products are made with care, ensuring that every piece reflects our commitment to quality and sustainability.

12. What payment methods do you accept?

  • We accept all major credit cards (Visa, MasterCard, American Express), PayPal, STRIPE, and other secure payment options.
Scroll to Top